What is
Cold Labz Studio
Cold Labz Studio is a small, independent remote IT support service built to help individuals and small businesses resolve everyday technology problems quickly and without long-term contracts.
The company was founded by Tyshawn Gaines, an IT professional with over 11 years of hands-on experience supporting both corporate environments and small business operations.

Who I Am
I’ve spent more than a decade working across a wide range of IT roles — from data center technician to network engineer — supporting real-world systems where downtime actually matters.
Over the years, I’ve worked in:
- Corporate IT environments
- Contract-based technical roles
- Small business and independent office support
- USA Military Veteran
That experience shaped how Cold Labz Studio operates today:
simple, responsive, and focused on solving the problem in front of you — not selling unnecessary services.

Why Cold Labz Studio Exists
Many small offices and independent professionals don’t need (or want) a full managed IT provider — but they do need someone reliable when things break.
Cold Labz Studio fills that gap by offering:
- On-demand remote IT support
- No contracts or retainers
- Help only when you actually need it
Clients typically reach out for:
- Slow computers
- Email or account issues
- Printer and scanner problems
- Wi-Fi and connectivity troubleshooting
- General technical questions
Most people use the service as a backup option, not a replacement for internal IT.
A Real Business
Not a Call Center
Cold Labz Studio is a registered U.S. business, originally established in Mayfield, Ohio, and operates remotely to support clients wherever they are located.
You’re not dealing with a call center, outsourced support, or automated ticket maze.
You’re working directly with the person responsible for the service.

Transparency & Trust
If you’d like to verify my professional background, you can view my experience on LinkedIn, which outlines my work history across corporate and contract IT roles.
Cold Labz Studio is built on:
- Practical solutions over buzzwords
- Clear communication
- Respect for your time
How To Get Help
If you’re currently dealing with a technical issue — or simply want a reliable backup for future problems — you can reach out through the contact page or use the support tools available on this site.
No pressure. No contracts. Just help when you need it.

