All of our products are shipped to you with a secure, tracked shipping method. We offer free shipping on all orders to the United States, Australia, New England, Canada, New Zealand and several countries in Europe.

Order cancellations or adjustments are not possible after the order is placed. Please allow 1-3 business days for your order to be processed. Once the order is dispatched, you will receive your tracking link via email and you can expect to receive your order based on the estimated timeframe below. Please note the delivery times are estimated.

Estimated Shipping Times:

Country / Region	Delivery time
United Kingdom, Australia, New Zealand	5-10 business days
United States, Canada	5-10 business days
Europe	5-10 business days

For shipping to the United Kingdom and Wales, please visit our UK website.

For shipping to Europe and to the rest of the world, please visit our EU website.

Please note that during promotional periods, order processing and shipping times may increase due to the high volume of orders.

Cold Labz Studio only ships on business days (Monday to Friday, excluding bank holidays).

In case your package arrives damaged as a result of shipment, please email coldlabzstudiollc@gmail.com within 5 business days and include photos of the damage so we can help you out further.